About the

Store

About us

Rare Cigars is one of the USA’s leading cigar specialists, offering the world’s finest handmade cigars, including all Cuban Havana cigars, as well as other famous brands from around the world and some lesser known, but equally remarkable, cigar-makers. We have now extended our range to over 250 cigars with the introduction of international machine-made cigars, which brings a new dimension to the diversity of our website.

Quality guaranteed

All of our Cuban cigars are acquired through Habanos SA, which controls the distribution of all Cuban cigars by exporting to only one company in each country it trades with.  However, our quality control procedures do not stop there as we have our own specially trained Rare Cigar representatives to ensure the cigar’s weight, ring gauge, length, colour, rolling quality and cap meet strict quality standards before being placed in one of our own walk-in humidors.

Our own aim is to source goods, such as humidors, that have been made wherever possible from sustainable forests; and gift boxes which are made from recycled paper. Furthermore we do not produce catalogues, allowing us to work towards a carbon-neutral business.

Excellent service

We are committed to having an expert team who have a thorough understanding of the complexities of the cigar industry. They are trained to be knowledgeable and helpful in all matters, from offering advice to having the ability to identify any product defects. In the highly unlikely event that you are not satisfied with our cigars, we guarantee a replacement box or a refund. It is our mission to ensure you are entirely content with your cigar experience.

At Rare Cigars we appreciate that, once you have placed your order, you will be wanting to receive it in a timely manner, in good condition. We ensure all our goods are well packaged to keep them in top condition and that they will arrive within three to five business days to any US mainland address. We also offer a worldwide delivery service, but it will take a little longer.

With over 250 cigars to choose from, a 30 day money back guarantee on our cigars and a lifetime warranty on our humidors; combined with our loyalty scheme and free delivery on orders over $499 for US delivery, we believe we have one of the very best online offerings available and that you will enjoy perusing our website.

Contact Details: 

Registered Office – Our office is not open to the public.

Rare Cigars Partnership : Bethlehem, PA, United States

Email: contact@rarecigars.com

Tel: +15597178690 OR +19372658092 – 10am-5pm (Out of hours or during busy periods a message can be left)